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   FAQ

Q. Do I have to commit to a certain length of time?

A. You may rent for as short or as long as your needs are. You will be required to sign a month-to-month lease.

Q. Do I need insurance?

A. It is highly recommended, though not required, that you attain insurance to protect your personal belongings.

Q. What are the hours may I access my unit?

A. Our office hours are Monday - Friday 10 a.m. to 4 p.m. Saturdays are from 9 a.m. to 3 p.m. Gate entry hours are from
                        5 a.m. to 11 p.m. 24 hour access is available at an additional cost.

Q. Can I transfer to a different size as my needs change?

A. You may transfer to a different size if your needs change. We can make adjustments to your billing as needed.

Q. Do you provide outdoor storage for boats and RV?s?

A. We do not have any outdoor storage available, however we do have unit sizes that would accommodate boats, trailers, and
                       certain vehicles.

Q. Do you prorate the rent?

A. We prorate the rental after the 10th day of any given month for move in.

Q. What are your payment methods?

A. Payment methods available are via Master Card or Visa credit cards. We accept payments made at our offices or over
                        the phone. We also offer auto-payment methods. Ask for details.

Q. Do you mail monthly statements or invoices?

A. We do not send out bills, statements, or invoices; late notices are mailed.

Q. Does it matter what type of lock I use?

A. The lock is your choice. We do recommend for added protection on your individual unit to use a cylinder lock.

Q. Do you accept deliveries?

A. Deliveries may be accepted after the proper paperwork has been filled out and signed. Some restrictions may apply.

Q. How much move out notice is required?

A. We would appreciate a 30-day move out notice, no penalty will be given if not received though.

Q. Are there any items that cannot be stored?

A. The storage space shall be used for no unlawful purposes. No property shall be stored unless the occupant legally has the
                        right to the property. The storage of welding, flammable, explosives or other inherently dangerous material or the storage of
                        any corrosives, contaminates, or pollutants is prohibited.               

Q. Does a moving truck have enough room to maneuver?

A. Each of our facilities is designed differently. Please check with our manager to make sure we can accommodate your needs.

Q. Do you take reservations?

A. Our units are first come first serve basis. We will hold a unit for you on a predetermined amount of time.

Q. Do you offer any specials?

A. We are always changing, modifying and adding new specials. Check our homepage or give us a call to see what we are
                        currently offering.